Agenda

TIME

DESCRIPTION

SPEAKER

SPONSOR

10 – 11:30 a.m.

RLPSA Board Meeting

Annual Board meeting for RLPSA restaurant board members and solution provider liaisons.

Noon – 1 p.m.

Franchisee Focus Networking Lunch

Franchise Focus day is valuable content specifically designed for franchisees of all the major brands. Hear how other franchisees are tackling their challenges and “Solving for X!”

1:15 – 2:15 p.m.

Franchise Focus: Implementing successful LP and Risk Programs Across Multiple Brands

Hear from multiple-brand franchisees discuss the key components to creating success LP, safety, and risk programs across multiple brands.

Chris Magana,Senior Manager of Risk Management and Asset Protection, WKS Restaurant Group
Mary Kay Stiles,Corporate Risk Manager at Wendcentral Corp./Restaurant Office Management
Additional speakers to be announced

2:30 – 3:30 p.m.

Franchise Focus: Dealing with the implications of Joint Employer

The implications of joint employer can impact both the franchisee and franchisor. Hear from YUM! brands general counsel for an in-depth look at how to understand these implications.

Erika Burkhardt,General Counsel, Pizza Hut, LLC

4:30 – 6:00 p.m.

RLPSA Welcome Reception

This welcome reception is THE place to be to kickoff another valuable RLPSA conference. Don’t miss this opportunity to network and who knows…maybe you’ll get a jump on “Solving for X…”

6:30 p.m.

VIP / RLPSA Board dinner

This “Thank You” dinner for our RLPSA Board and new members is invitation only. Contact Amber Bradley for more information.

TIME

DESCRIPTION

SPEAKER

SPONSOR

8:00 a.m. – 8:15 a.m.

Welcome to RLPSA

Welcome to RLPSA’s 41st Annual Conference!

Octavio Jara,RLPSA President
Amber Bradley,Executive Director

8:15 a.m. – 9:15 a.m.

Steering Your Ship Through Rough Waters: Lessons on Leadership from Captain Phillips

“Solving for X” 2020 kicks-off with a valuable opening keynote from Captain Richard Philips. Richard Phillips is an American merchant mariner and author who served as captain of the MV Maersk Alabama during its hijacking by Somali pirates in April 2009.

Captain Richard Philips

9:30 – 10:30 a.m.

Uncovering the View from the C-Suite: A Candid Conversation about Loss Prevention, Risk, and Safety

Ever wanted to interview your CEO about his or her thoughts on loss prevention, safety, and risk issues? YUM! leadership takes to the main stage for a fireside chat and candidly discuss their perspective.

Michael Gramms,COO Global Chief Operating Officer & General Manager, North America at Taco Bell, YUM! Brands
Steve Antoine,Chief Security Officer, Global Asset Protection, YUM!

10:45 – 11:45 a.m.

McMillion$ Fraud Scheme: A view from the Inside

Hear firsthand from key stakeholders in HBO’s hottest documentary film, McMillion$. Learn about some of the most hidden elements of the breadth of this fraud scheme and what you need to be on the lookout for!

Mark Devereaux,former Assistant Prosecuting Attorney, USDOJ
Chris Graham,Former FBI Supervisor
Rob Holm,Director, Global Safety, Security & Intelligence, McDonald’s

11:45 – 12:30 p.m.

Networking POWER Lunch

Restaurant and foodservice attendees eat lunch with our solution provider partners. Want to network? Sit at your pre-assigned table!

12:30 – 2:00 p.m.

Exhibit Hall featuring the RLPSA ESCAPE Room

Exhibitors display their solutions to help you “Solve for X” – your specific challenges. Try your hand at solving the RLPSA ESCAPE room!

2:00 – 3:00 p.m.

RLPSA Restaurant Members Only Meeting

Our restaurant members receive an update on RLPSA strategy and execution over the last year.

3:15 – 4:15 p.m.

Safety Breakout: TBD

Stay Tuned for the awesome announcement.

3:15 – 4:15 p.m.

Risk Breakout: How To perform a Fraud Risk Assessment for your organization

This session will provide you real tips and tricks to actually get it done!

Wendy Hans,CFE, Director, Fraud/Loss Control at AMC Theatres

3:15 – 4:15 p.m.

Loss Prevention: Loss Prevention Analytics in a Complex Environment

Panel discussion with restaurant analytics experts

4:30 p.m. – 6:30 p.m.

Cocktail Networking Reception on the Exhibit Floor featuring the RLPSA ESCAPE room

What’s better than valuable networking with innovative solution providers and your peers? Throw in some cocktails and an ESCAPE room? Sure, why not!

TIME

DESCRIPTION

SPEAKER

SPONSOR

8:00 – 9:30 a.m.

Wednesday’s Welcome
Solving for X WORKSHOP: Latest & Greatest Schemes and Scams affecting LP, Risk, and Safety professionals

Everyone wants more time to discover how their peers are Solving for X. This. Session. Is. It.
No matter your responsibility–loss prevention, safety, or risk–your peers will discuss three of the hottest challenges in our industry today. You’ll hear a quick presentation to setup roundtable discussions for ultimate learning and education.

Whitney Plemons,CFI, Manager of Loss Prevention and Compliance, Coffee and Bagel Brands
Linda Zaziski,National Director of Safety at Little Caesar Enterprises and Blue Line Distribution
Wendy Hans,CFE, Director, Fraud/Loss Control at AMC Theatres
Kathy Lockhart,Vice President & Controller, Noodles & Company
Monika Shah,LPC, Senior Manager, Business Analysis and Compliance at El Pollo Loco
Heather Hearn,Senior Security Advisory, Wawa

Women in RLPSA

9:45 – 10:45 a.m.

Loss Prevention Breakout: Loss Prevention in an environment of second-chance associates

Jason Swanson,Loss Prevention, MOD Pizza

9:45 – 10:45 a.m.

Safety Breakout: TBD

Stay Tuned for the awesome announcement.

9:45 – 10:45 a.m.

Risk Breakout: TBD

Stay Tuned for the awesome announcement.

11:00 – Noon

Loss Prevention Breakout: How to deal with Protests

Tim Foley,ATHOS Group
Hugo A. Cortez,LPC
Field Security Manager – Global Safety, Security, & Intelligence, McDonald’s
Restaurant and Law Enforcement Panelists

11:00 – Noon

Safety Breakout: TBD

Stay Tuned for the awesome announcement.

11:00 – Noon

Risk Breakout: TBD

Stay Tuned for the awesome announcement.

Noon – 1:00 p.m.

Networking POWER Lunch

Restaurant and foodservice attendees eat lunch with our solution provider partners. Want to network? Sit at your pre-assigned table!

1:00 – 2:45 p.m.

Exhibit Hall featuring the RLPSA ESCAPE Room

Exhibitors display their solutions to help you “Solve for X” – your specific challenges. Try your hand at solving the RLPSA ESCAPE room!

3:00 – 4:00 p.m.

KEYNOTE: ADAPT: Overcoming Adversity

Jim Abbott was born September 19, 1967, in Flint, Michigan without a right hand. He was an All-America hurler at Michigan; won the Sullivan Award in 1987; was the pitcher for the Gold Medal Olympic Team in 1988; and threw a 4-0 no-hitter for the New York Yankees versus Cleveland (September 4, 1993). Jim played for 10 seasons on 4 different teams and ended his big league playing career in 1999.

Abbott has worked with The Department of Labor’s Office of Disability Employment Policy (ODEP) on several initiatives encouraging businesses to hire people with disabilities.

Today Jim is a Guest Pitching Instructor during Spring Training for the Los Angeles Angels.

Jim Abbott,Former Major League Baseball player

4:15 – 4:45 p.m.

Private Reception with Jim Abbott & Fastest Pitch Competition

Invitation Only

4:30 p.m. – 6:00 p.m.

Cocktail Networking Reception on the Exhibit Floor featuring the RLPSA ESCAPE room

What’s better than valuable networking with innovative solution providers and your peers? Throw in some cocktails and an ESCAPE room? Sure, why not!

6:30 p.m.

RLPSA’s Signature Networking Event:
Beach Luau

Pack your flip flops, shorts, and Hawaiian shirts! RLPSA has found the only beach in Orlando for our Old World Polynesian Luau complete with fire-breathers and steel drums. Have a cocktail and dinner while networking and saying hello to our local sloths and dolphins.

TIME

DESCRIPTION

SPEAKER

SPONSOR

8:30 a.m. – 10:15 a.m.

“On the 20” – RLPSA Conference wrap up — your ultimate list of takeaways from your peers.

Back by popular demand, RLPSA facilitators will guide participants through the most popular conference takeaways! Learn more from your peers as you ensure your action items are packed!

David Johnston, Sr.Director, Loss Prevention and Corporate Security at Dunkin’ Brands

10:30 – 11:45 a.m.

Everything you Need to De-escalate a Tough Situation

Close out your RLPSA experience with knowledge on one of the hottest topics in the industry: de-escalation of tense situations. Come with your notebooks and questions for our expert from world-renowned training company Wicklander-Zulawski & Associates.

Joe Wolf,Wicklander-Zulawski & Associates

Skip to toolbar