RLPSA Blog

RLPSA Announces Keynote Speakers, Preliminary Agenda for “Amped Up” Annual Conference in Nashville 2019

RLPSA Announces Keynote Speakers, Preliminary Agenda for "Amped Up" Annual Conference in Nashville 2019 NASHVILLE, January 14, 2019 – The Restaurant Loss Prevention & Security Association (RLPSA) is proud to announce its keynote speaker, legendary coach and motivator, Lou Holtz, and preliminary agenda for its 2019 “Amped Up” Annual Conference August 4 – 7 at the Renaissance Downtown Nashville. RLPSA’s Annual Conference continues to be the premier conference for food service and restaurant loss prevention, safety, and risk professionals solely focused on restaurant challenges, solutions, and building a professional network of resources. Additional agenda highlights include: “Game Plan for Success” ...
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The Holiday Scams You Can Refuse to Serve

As the holiday season nears, it is common that a “customer” may try to take advantage of excellent customer service and make a false claim or allegation about an organization or one of its employees. Restaurants are frequent victims of these scams and other fraudulent claims because sometimes it is more cost effective to settle an allegation rather than contest the claim. False Claim: A “Slip & Fall” incident from a customer who was “about to buy something” or “just using the restroom.” These incidents usually have no 3rd party witness or the witness is the person with the claimant ...
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Prevent Phone Scams with RLPSA Tool Kit for Restaurants

Prevent Phone Scams with RLPSA Tool Kit for Restaurants NASHVILLE, November 2, 2018 - The Restaurant Loss Prevention & Security Association (RLPSA) has created a tool kit to help its members prevent phone scams by educating their employees. RLPSA adds more value for its members with this tool kit and an active calendar of webinars and membership discussions. RLPSA members can download these phone-scam materials now: A print-ready poster detailing actions employees should do when confronted with a phone scammer An infographic managers can post and use to educate their employees An entertaining, two-minute video helping employees know what to do: ...
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RLPSA Announces LPRC Partnership, RLPSA CONNECT at Domino’s and Upcoming Webinar Calendar

RLPSA Announces LPRC Partnership, RLPSA CONNECT at Domino’s and Upcoming Webinar Calendar NASHVILLE, September 13, 2018 – The Restaurant Loss Prevention & Security Association (RLPSA) is proud to announce its new partnership with the Loss Prevention Research Council (LPRC), designed to bring even more value to RLPSA’s members. The RLPSA is also announcing its latest schedule of upcoming events including membership discussions and webinars, as well as the next RLPSA CONNECT event. RLPSA’s and LPRC’s newly formed partnership will enhance the research efforts within the quick-service and table service restaurant environments. The partnership will also enable RLPSA members to serve on ...
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RLPSA Has Released a Call For Nominations For Its Annual Awards Given at the Annual Conference.

RLPSA has released a call for nominations for its annual awards given at the Annual Conference. Download the award nomination forms here ...
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RLPSA Active Shooter Resources

RLPSA’s goal it to help our members operate safe and successful restaurants.  Considering recent events, we pulled together some resources from the Department of Homeland Security for easy access. Available Materials from the Department of Homeland Security: Active Shooter Emergency Action Plan Guide and Template Active Shooter Recovery Guide Active Shooter Preparedness Program Fact Sheet Active Shooter Booklet Active Shooter Pamphlet Active Shooter Poster Active Shooter Poster (Spanish) Active Shooter Pocket Card Active Shooter Pocket Card (Spanish) Planning and Response to an Active Shooter: An Interagency Security Committee Policy and Best Practices Guide  Recovering from an Active Shooter Incident Fact ...
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Podcast – Sexual Harassment Interview Training

Brett Ward, CFI, Divisional Vice President of Business Development & Client Relations at Wicklander-Zulawski & Associates (WZ) takes a deep dive into this sensitive yet relevant subject of Sexual Harassment training with podcast hosts Amber Bradley and Kevin Trimble. WZ will be participating in both the upcoming RLPSA CONNECT in Denver May 3 and the 39th Annual Conference in Dallas August 5 – 8, 2018. Register today for both value-packed events! Click here to check out this Podcast ...
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The Evolving Loss Prevention Focus, Impact & Opportunities – A Fresh Perspective

If it feels like your Loss Prevention initiatives are not priorities within your organization, consider it may be time to evolve the focus of how your LP team assesses and presents information in an effort to change the conversation. In Loss Prevention, it’s far too easy to focus efforts on identifying internal or external theft in your retail, QSR or big box locations, but consider how short sighted doing so might be considering today’s prioritized expectations. To be fair, everyone in the LP field, as with law enforcement, thrives on the take down! Seeing someone you’ve identified as a thief ...
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From Retail LP to Solution Provider to Restaurant Brand Protection

LP Magazine recently sat down with RLPSA 2017 President, David Johnston, for a conversation about his background, loss prevention approach and his role with RLPSA. To read the entire article, download it here. Or to read the interview and other content from LP Magazine, go to LossPreventionMedia.com ...
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Why Denny’s Keeps Going Back to the Axis Retail Leadership Forum

When I first attended the Axis Retail Leadership Forum, I was in search of an education that would take my career to the next level.  I’ve been in Loss Prevention for many years and I’ve used surveillance equipment extensively but felt I needed to learn more… something that would set me apart from the rest within my company. I learned more than I’d ever imagined I could at the first forum, but my hunger to learn even more brought me back so I could make a difference at my organization, and for Axis too. Year 2, I became a Leadership ...
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